# Privacy Policy

> Learn how Redirectly collects, uses, and protects your personal information and data. GDPR compliant privacy practices for deep linking services.

- Canonical: https://redirectly.app/privacy
- Site: [Redirectly](https://redirectly.app) — deferred deep linking for Flutter & React Native

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

## 1. Information We Collect

### Account Information

- Email address (for account creation and communication)
- Username (for custom subdomains)
- Profile information you choose to provide
- Subscription and billing information

### Link Data

- URLs you create and shorten
- Custom slugs and metadata
- Mobile app configuration data
- Link analytics and performance data

### Usage Analytics

- Click data (timestamps, IP addresses, user agents)
- Geographic location (country/region level)
- Device and browser information
- Referrer information

### Technical Data

- API usage logs and error reports
- Performance metrics
- Security logs

## 2. How We Use Information

**Service Provision:** To provide, maintain, and improve our URL shortening and redirect services.

**Analytics:** To generate click analytics, performance metrics, and usage insights for your links.

**Communication:** To send important service updates, security alerts, and respond to support requests.

**Security:** To detect and prevent fraud, abuse, and security threats.

**Legal Compliance:** To comply with applicable laws and regulations.

**Service Improvement:** To analyze usage patterns and improve our services.

## 3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

**Service Providers:** With trusted third-party services that help us operate our platform (hosting, analytics, payment processing).

**Legal Requirements:** When required by law, court order, or to protect our rights and safety.

**Business Transfers:** In connection with a merger, acquisition, or sale of assets (with advance notice).

**Consent:** With your explicit consent for specific purposes.

## 4. Data Security

We implement industry-standard security measures to protect your information:

- End-to-end encryption for data transmission
- Secure database storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Monitoring for suspicious activity
- Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.

## 5. Your Rights

You have the following rights regarding your personal information:

- **Access & Export** — Request a copy of your personal data in a portable format.
- **Correction** — Update or correct inaccurate personal information.
- **Deletion** — Request deletion of your account and associated data.
- **Opt-out** — Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [support@redirectly.app](mailto:support@redirectly.app). We will respond within 30 days.

## 6. Cookies & Tracking

We use cookies and similar technologies to:

- Maintain your login session
- Remember your preferences
- Analyze website usage (via Vercel Analytics)
- Provide security features

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our service.

**Third-Party Services:** We use Vercel Analytics for performance monitoring and Supabase for authentication. These services have their own privacy policies.

## 7. Data Retention

We retain your information for as long as necessary to provide our services:

- Account data: Until you delete your account
- Link data: Until you delete the links or your account
- Analytics data: Up to 2 years for performance analysis
- Security logs: Up to 1 year for security purposes
- Billing records: As required by law (typically 7 years)

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

## 8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

- **Email:** [support@redirectly.app](mailto:support@redirectly.app)
- **Support:** [Contact Form](https://redirectly.app/contact)
- **Response Time:** We aim to respond within 48 hours

### Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.

Continued use of our service after changes become effective constitutes acceptance of the updated policy.

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Full site index for AI agents: https://redirectly.app/llms.txt